Payment Policy

How to Track Your Order:
You can track your package using one of two methods on the tracking page:   

  • By Order Number (Left Side): Enter your Order Number in the first field and your Email or Phone Number in the second field. Then, click the dark "TRACK" button below them.   
  • By Tracking Number (Right Side): If you already have a carrier tracking number, enter it into the field on the right and click the "TRACK" button below it.

What to Do If Your Order Is Not Showing Up:

  • Double-check your information: Ensure there are no typos, missing digits, or extra spaces in your order number, email address, or tracking number.
  • Give it time to update: Tracking details often take 24 to 72 hours to appear after the shipping carrier physically picks up and scans your package.
  • Verify your shipping status: Check your inbox for a Shipping Confirmation email. Your tracking number will only become active after the item has actually been shipped, not immediately after the purchase.
  • Contact Support: If several days have passed since your order shipped and the tracking still hasn't updated, please reach out to us using the "Chat" button in the bottom right corner or via the "Contact us" link in the top menu. 

Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.